Below you will
find answers to the most common questions I am asked.
Should you have a question that is not answered here,
feel free to contact me.
- How do I order
- What forms of payment do you accept
- How much is shipping?
- How do you ship your paintings?
- When should I expect my paintings to arrive?
- Are special orders available?
- The painting I like has been sold, is it possible
to have another created?
- I've changed my mind, can I cancel my order?
- How
do I order?
Contacting me is the easiest way to discuss options for ordering. While duplicates for some pieces are available, most work is one of a kind and all work on the site may not be available.
- What
forms of payment do you accept?
We accept personal checks (held for 10 days for clearing),
certified check, money order or credit card through
PayPal. Deposits are required for all custom pieces.
- How
much is shipping?
Shipping will vary dependant upon the volume weight.
We make every effort to insure that shipping costs
are kept as low as possible while still insuring that
the painting will arrive safely. Most smaller pieces
(5x7) can be shipped for $3.95 via USPS priority.
Larger pieces (24x24 and up) will typically be shipped via UPS and start at $15.00 for standard ground.
You will always be informed of your shipping charge
prior to the order being fullfilled.
- How
do you ship your paintings?
All paintings are shipped either UPS or USPS Priority
Mail. All paintings are shipped and insured for their
full value. 2-day and overnight shipping are available
at an additional charge.
- When
should I expect my paintings to arrive?
All orders are shipped on Mondays and Thursdays.
Shipping time to your location will vary depending
on the method of shipping chosen. A typical shipping
time of 5-7 days should be expected in most cases.
- Are
special orders available?
Special orders are always available. Should
you have something in mind, please email me and I will contact you back to discuss your needs.
- The
painting I like has been sold, is it possible to have
another created?
In most cases, yes. The only exceptions are special
production pieces or those limited in series.
- I've
changed my mind, can I cancel my order?
Paintings are special, one of a kind productions.
Please take the time to consider your order carefully
before placing it. Once work begins on a piece, the order cannot be canceled and deposits for custom work cannot be refunded.
Unfortunately, once an order is shipped, it cannot
be cancelled. Due to the nature of the work being
ordered, no refunds will be issued
once the order has shipped. Should the order arrive
in a damaged condition, an insurance claim will be
filled with the carrier and you will be refunded your
full purchase amount upon receipt of the damaged work(s)
and completion of the insurance claim.
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